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What payment methods do you accept?
The payment options available to you are shown at checkout. If you need an alternative arrangement for a bulk order, email us before you order.
What currency are your prices in?
Prices on this site are in Pakistani Rupees (PKR), and that is the currency you are charged in at checkout.
Can I order in bulk for a club, school or academy?
Yes. We supply clubs, schools, academies and retailers. Email us with the products and quantities you need and we will send a price and a lead time.
What size are your footballs?
Our current range is regulation size 5 — the standard match size for youth and adult play. If you need size 3 or size 4 for younger age groups, email us and we will tell you what we can do.
What is the difference between a match ball and a training ball?
A match ball is built for consistent flight and touch in competitive play. A training ball is built to survive repeated daily use — cones, walls, wet grass, session after session. If your balls spend more time in training than in fixtures, the training ball is usually the better buy.
Do the balls come inflated?
Balls are shipped deflated or part-inflated to protect them in transit. Inflate to the pressure marked on the ball before first use.
How should I look after a football?
Wipe it down after wet or muddy use and let it dry naturally — not on a radiator or in direct sun. Do not over-inflate. Store it part-inflated rather than fully flat. Looked after, a well-made ball will keep its shape for seasons.
Where do you ship?
We ship within Pakistan and to a range of international destinations. The countries we can ship to, and the cost, are shown at checkout once you enter your address.
How much is shipping?
Shipping is calculated at checkout based on your address and the size and weight of your order.
How long will my order take?
Delivery times vary by destination and carrier. We are not able to guarantee a delivery date — all timings are estimates.
Do I pay customs or import duty?
On international orders, any customs duty, import tax or clearance fee charged by your country is your responsibility and is not included in the price you pay us.
What is your return window?
You have 30 days after receiving your item to request a return.
What condition does the item need to be in?
The same condition you received it in — unworn, unused, with tags and in its original packaging. You will also need your receipt or proof of purchase.
How do I start a return?
Email us at sialkotsports0055@gmail.com. If the return is accepted we will send you a return shipping label and instructions. Please do not send anything back before requesting a return — items sent without a request cannot be accepted.
What if my item arrives damaged or wrong?
Inspect your order as soon as it arrives and contact us immediately if anything is defective, damaged or not what you ordered, so we can put it right.
Is anything non-returnable?
Custom and personalised items cannot be returned, and we cannot accept returns on sale items or gift cards.
How do exchanges work?
The quickest way is to return the item you have and, once the return is accepted, place a separate order for the one you want.
When will I get my refund?
Once we have received and inspected your return we will let you know whether it is approved. If it is, you are refunded to your original payment method within 10 business days. Bank and card processing can add a little time on top. If more than 15 business days have passed since approval, email us.
I am in the EU — do I have extra rights?
Yes. If your order is shipped into the European Union you may cancel or return it within 14 days for any reason, without giving a justification. The item still needs to be unworn, unused, with tags and in its original packaging.
Our full Refund Policy has the complete terms.
Email sialkotsports0055@gmail.com or call +92 300 145 3645 and we will get back to you.